Walk the property with your agent
Before requesting repairs, walk through the home with your agent and write down the concerns you want to discuss. Work room by room and include the entrance and other areas relevant to presenting the property. Separate the agent's priorities from your own preferences. A list tied to specific rooms and items is easier to review than a broad request to make the home market-ready. This checklist is planning guidance, not legal advice or a promise of a sale outcome.
Separate cosmetic concerns from specialist issues
Group scuffed finishes, small wall repairs and worn hardware separately from concerns needing further assessment. Record stains, cracks or other unresolved damage honestly; do not conceal them with paint or a cosmetic patch. The right next step may be evaluation by an appropriate specialist rather than a surface repair. Share what you have observed without diagnosing a cause. Agree with your agent which items should be assessed before any cosmetic scope is approved.
Define rooms, surfaces and the intended finish
For painting or drywall inquiries, name each room and identify walls, ceilings, trim and doors separately. Describe the affected area and provide approximate dimensions if available. Take a wide photo for context and a close photo for detail. Note existing paint, desired colors and whether you are requesting a touch-up or a larger finish area. Exact matching should be discussed, not assumed. Clear boundaries help the estimate distinguish preparation, repair and finishing work.
Confirm scheduling before planning photography
Tell the provider your requested photography or listing date and when the property may be accessible. Ask whether the proposed scope and timing are feasible before arranging plans that depend on completion. A form submission is an inquiry, not a booking or guaranteed turnaround. Allow room to discuss materials, preparation and any issues discovered during review. Prioritize the work with your agent, but do not assume a repair will raise the sale price or deliver a particular return.
Approve the scope and manage changes
Review a written scope that identifies included tasks, materials and exclusions. Decide who can approve additional work and how any change in price or timing will be agreed before it proceeds. Keep cosmetic work separate from unresolved specialist concerns in that record. If some tasks will wait, document that decision rather than letting them disappear from the list. Written boundaries make it easier for the homeowner, agent and repair vendor to work from the same expectations.
Arrange access and completion records privately
After scope and availability are confirmed, arrange access directly with the provider. Keep lockbox codes, alarm instructions and personal documents out of public forms and photographs. Name a contact who can answer questions during the work. Discuss any completion photos, itemized invoicing or other records you need before approval; do not assume those deliverables are automatic. Retain the approved list and agreed changes so you and your agent can review what was addressed and what remains unresolved.
Build a useful request.
Send the property town, your repair list, useful photos and requested timing. Orbit can review scope and availability before you agree on the next step.
Send a repair request →